May 25, 2022
11:00am onwards (Philippines time zone)
Asia-Pacific Revenue Cycle Management Market is Expected to Grow at a Healthy CAGR of 19.0% in the Forecast Period 2019 to 2026.
There has been a sizable and discernible transformation with the penetration of technology within the healthcare industry. AI in Health care and RCM is actively used to improve the revenue cycle outcome and efficacy.
The usage of AI in the RCM field can be a game-changer and help the organizations improve patient calling experience, improve collections on Accounts Receivables, improve compliance, optimize net revenue, and reduce the workload of their RCM team members.
Join us for this exclusive webinar to explore how conversational AI and automation drive agent productivity and optimize Revenue Cycle management.
Time | Activity |
---|---|
11:00 – 11:10 | Welcome Note |
11.10 - 11.30 | Presentation |
11.30 - 12.10 | Panel Discussion |
12:10 – 12:30 | Closing Remarks and Q&A |
Gokul Gopalakrishnan is a Head Vice President, Business (Asia) at Uniphore based in Palo Alto, California. An entrepreneurial, techno-business executive officer with 20 years of global experience in customer experience/voice technology with specialisation in Banking, Financial Services, Telecom and Healthcare. Previously, He was the Chief Business officer at Servion, leading the North America and UK region with expertise in digital transformation solutions like Robotics Assisted Automation (RPA), conversational AI, Active/Passive voice biometrics, Speech Analytics across different consumption models.
Dr. Nitin Verma has over 27 years of experience across a broad range of ITES / Healthcare / Healthcare Technology and related disciplines including Revenue Cycle Management, Provider/Payer Consulting, Patient Level Costing, Business Intelligence, Patient Engagement etc. Currently working as Director Product Management at IQVIA . Previously, Dr. Nitin worked as Group CIO with InterHealth Canada and CIO with Dr. Soliman Fakeeh Hospital & several services organization like Evosys, Religare Technologies, Mahindra Satyam, iSOFT R&D and HCL Perot Systems. Dr. Nitin holds MD from the University of Delhi, India , MS in Pharmaceutical Sciences from Butler University , Indianapolis USA, M.B.A with major in Healthcare IT from S.M University, India.
JL Botor is an experienced BPO operation practitioner and Business Development and Sales Manager with over 17 years of experience in the Healthcare Information Management BPO space. JL’s core proficiency also includes product conceptualization and development, product roll-out, market study and research. JL has been an active mover in the local healthcare outsourcing industry and has served as past president and board member of the Healthcare Information Management Association of the Philippines. JL Botor is currently the Business Development Manager for Healthcare and Product Manager at iPatientCarePH and the Business Development & Sales Manager for Healthcare systems at Pointwest Innovations Corporation - one of the top and the largest Filipino-owned IT/BPO companies in the Philippines serving global clients.
This exclusive webinar is targeted for CXOs, GMs, MDs, VPs, SVPs, Founders, and Directors representing the following departments -
Customer Service
Customer Experience
Customer Care
Customer Engagement
Customer Communications
Call Centres
Contact Centres
Telesales
Telesales
Transformation
Operations
Business Intelligence
Innovation
Technical Innovation
Digital Transformation
Digital Innovation
Experience Strategy
Business Transformation